Happy New Year to all my fellow stampers and paper crafters.
Over the Christmas shopping season I made myself aware of the types of customer service offered and my personal shopping encounters.
I basically like to be greeted with a smile, speak to someone who cares why I’m in their store and asks me questions to see if they can help me with my purchase. I also appreciate the thank you at the end of the transaction. These are simple things everyone in sales should do but sometimes the interaction (or lack thereof) falls short. In other cases, customer service extends to being appreciated as a frequent or valued customer and the company offers discount cards, points cards, birthday discounts, etc.
I joined Stampin’ Up! in 2013 and have built a lovely customer base and many that frequent my classes and come to my annual catalogue launches have become friends. I truly appreciate all my customers from the frequent to the not so frequent. It doesn’t matter how often you make contact with me to ask a question or make a purchase, I value you and that’s why I started customer appreciation programs.
One such program is the monthly Host Code and I’m super excited to announce the winners from January to December 2018. I have contacted all the winners by email and will be delivering their prizes over the next week.
January – Wendy
February – Pearl
March – Lynn
April – Jan
May – Wendy
June – Wendy
July – Wendy
August – n/a
September – Wendy
October – Sharon
November – Lisa
December – Julie
Each month, I post a Host Code on my blog. When you order online and use this Host Code, your name is entered into the monthly draw. Only use this host code when your order is less than $200.
If your order is over $200 then you start to earn Stampin’ Rewards during the order process. The Stampin’ Rewards equals 10% of your total retail order and you get to add additional products to your order for free.
The other customer appreciation program is my “Get On Board” to win. For each order value of $30, you earn a ticket to “get on board” to win a gift certificate valued at $100 for my online store. You will earn this when you order online, order directly through me, order during a workshop or during a class. There are 100 seats on the board and once full, a name is drawn and a lucky winner is announced. There has been one lucky winner since this program started last June and the board is almost full again.
If you have any questions about any of my programs, please don’t hesitate contacting me.
Thank you so much for continuing to stamp, create, share and purchase your paper crafting supplies from me.
Here’s to another great year.